A couple of years ago I wrote about how to fix keyboard problems with the original Surface RT and it remains a popular post on the site. I have come across another problem with the Surface Pro keyboard that causes it to not work at all looking like a major hardware issue but there is a surprisingly easy fix.
[Update – This fixes Surface 3 keyboard problems as well]
When you come to your Surface Pro 3 or Surface Pro 4 and the keyboard and trackpad do not work at all here is a quick fix.
- Shutdown the Surface
- Hold down the Volume UP and Power Button at the same time for 10 seconds
- Power on the Surface (if it goes into the BIOS screen tap on Exit setup)
- The Surface will boot up and hopefully the keyboard will now work.
This worked for me and hopefully it will work for you. If parts of your keyboard are working then you should checkout my other solution.
Here is a video of how to fix it and if you like this tip please checkout my new Windows 10 book.
My new Windows 10 book, find out more here.
Ian Dixon is a Microsoft MVP (Most Valuable Professional), founder of TheDigitalLifestyle.com tech site and producer of the weekly The Digital Lifestyle Show podcast. Ian has been writing and talking about Windows for over 10 years and has over 20 years in IT as an IT Manager. Ian has thousands of followers on Twitter and Facebook and over 4 million views on his YouTube channel.