When you try to use the Online Media or Internet TV features of Media Center Extender on a Windows Vista-based computer, you may receive the following error message:
Video Error Files needed to display video are not installed or not working correctly, please restart windows media center or restart the computer
This problem occurs when a network router blocks the network packets that are sent by an online service to deliver media content such as movies or music. Some network routers block some media-based network packets that are sent by some online services. This article helps you fix the problem.
As with the other Fix It solutions you can do it manually or use the Fix It button
Manual Steps:
Step 1: Update Windows Vista (if required)
Install Service Pack 1 for Windows Vista. For more information about installing Service Pack 1, click the following article number to view the article in the Microsoft Knowledge Base:
935791 (http://support.microsoft.com/kb/935791/ ) How to obtain the latest Windows Vista service pack
Step 2: Update the Online Media settings for Media Center Extender
Change the Windows Vista registry settings for Online Media.
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