How to fix a no audio issue on a Linx 8 running Windows 10 Insider Preview builds

My main device for testing new Windows 10 builds has been my Linx 8 tablet. I like to keep my production devices clean running the release OS so the little tablet is a great test device. I have been using it with Windows 10 since the first preview build and it has been working great until the latest set of preview builds. Everything worked apart from there was no sound on build 10565 (and the previous build I seem to remember).

Fortunately I managed to get it working with one specific audio driver, I have a number of people asking me how I did it so I thought I would document the solution here.

The first step is to open Device Manager, so right click on the Start button and select Device Manager.

Next expand the Sound, video and game controllers element.

Right click on the Intel SST Audio Devices (WDM) item and select Properties.

Click on the Drivers tab and then select Update Driver

Select Browse my computer for driver software

Select Let me pick from a list of device drivers on my computer

Next it will list the audio drivers available on your tablet. The one that worked for me was the 603.9600.1948.2413 dated 16/09/2013 but the one that it select after an install was 604.10135.1010.531 dated 25/05/2015. So I selected the older driver and click Next.

Then after a reboot the audio was working again. As they say your mileage may vary and messing with device manager can be risky so take care! If you driver is not listed you could try the Intel Platform Installer.

About the author Ian Dixon:
Ian Dixon is a Microsoft MVP (Most Valuable Professional), founder of tech site and producer of the weekly The Digital Lifestyle Show podcast. Ian has been writing and talking about Windows for over 10 years and has over 20 years in IT as an IT Manager. Ian has thousands of followers on Twitter and Facebook and over 4 million views on his YouTube channel.

One thought on “How to fix a no audio issue on a Linx 8 running Windows 10 Insider Preview builds”

  1. Andreea Ivan says:

    i tried to do that and my driver was already up to date and it’s not working. any ideas?

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses cookies.
Subscribe to our YouTube channel for review, guides and how-to videosView channel
+ +