Not sure how many readers will be effected by this but Apple are opening up a worldwide replacement program for its original iPod nano device. According to Apple the 1st gen nano could overheat due to manufacturing issue and if you have a device sold between September 2005 and December 2006 you can check if your device is eligible and order replacement from Apple.
Apple has determined that, in very rare cases, the battery in the iPod nano (1st generation) may overheat and pose a safety risk. Affected iPod nanos were sold between September 2005 and December 2006.
This issue has been traced to a single battery supplier that produced batteries with a manufacturing defect. While the possibility of an incident is rare, the likelihood increases as the battery ages.
Apple recommends that you stop using your iPod nano (1st gen) and follow the process noted below to order a replacement unit, free of charge.
Note: This battery issue is specific to the iPod nano (1st gen) and does not affect any other iPod.
Replacement Process
You may order a replacement unit via the web. Click here to begin.
Your iPod nano serial number will be checked to verify that it is eligible for this program. You will receive a replacement unit approximately 6 weeks after we receive your current iPod nano (1st gen).
If you have a personalized iPod nano, you will receive a non-personalized replacement. Make sure to use iTunes to back up any data on your current iPod nano before sending it in for a replacement unit.
Additional Information
Identifying an iPod nano (1st gen):
It has a black or white plastic front and a silver metal back – later iPod nano models have a metal front and back. See images on this web page.
If you need assistance with placing an order, please visit an Apple Retail Store or an Apple Authorized Service Provider (AASP) and bring your iPod nano with you for serial number validation.
Your replacement iPod product is warranted to be free from defects for 90 days from the date of service.
One thought on “Apple to replace original iPod nano due to battery overheating”
Since I still regularly use my iPod nano (1st generation) in my car I have used the Replacement Program to order a replacement.
Fairly painless – complete online form with unit serial number and within two business days, you should receive the return instructions for the original and shipping materials for you to use.
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Since I still regularly use my iPod nano (1st generation) in my car I have used the Replacement Program to order a replacement.
Fairly painless – complete online form with unit serial number and within two business days, you should receive the return instructions for the original and shipping materials for you to use.