Installment 002 of The Custom Integrator Show has been posted. Enjoy!
We continue to lay the initial groundwork by looking at “The Process” from a requirements and lifestyle assessment perspective. This includes defining the sets of features you feel comfortable building into your designs, those that you can implement and support successfully, and then selling those as the deliverables to your clients. One of the more difficult tasks of any system is being able to categorize those components well enough so that you can convey how your vision of what the customer wants turns into getting them to sign on the dotted line once you deliver them.
This week I use some examples from Group Gerhardt, LLC (http://www.groupgerhardt.com/) to help investigate ways to understand the technical prowess of your clients. I reference the following graph in the show, so I am publishing it here as a reference for you to use. I think it really reflects the state of the Windows Media Center market and how “non-enthusiast” customers view technology in general.
This show wraps up the initial business aspects of “The Process.” Next week we start looking at ways to start turning the requirements into product recommendations and how to evaluate the specific aspects of the hardware platform you choose.