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Hey cw-kid, the chances are its the audio as Ian said, however FIRST you should see if Virgin are setting the copy protection bit on that specific channel, this is a per channel setting and is not the same copy protection as OCUR content as you may hear about from the US. It is possible they are using...
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I recently lost the local feed to a HD channel. Lost it on both the desktop and laptop with different tuners. I pulled catalyst media center and it found the channel and played it just fine. I lost the signal on the laptop a day before losing it on the desktop. Could a guide update changed the new channel...